I help organisations bridge the gap between their CRM and ticketing platforms and the teams that use them, ensuring your technology investments deliver the outcomes you need.

Technology Partnership Management: Is your technology partner delivering true value? I evaluate how your current partnerships are performing and work as a trusted connector to improve communication, service levels, and ROI. I ensure your suppliers are aligned with your long-term vision, not just your daily operations.

Market Evaluation & Insight: While my focus is on improving existing systems, I provide expert market evaluations to help you understand how your current tech stacks up against the wider landscape. This insight ensures you are positioned for future growth and aware of emerging trends before deciding whether to enter a full procurement process.

System Adoption & Optimisation: Having a powerful CRM is only half the battle. I help your team move beyond basic functions to fully adopt the tools you already have. By streamlining workflows and improving system confidence, I free up your team’s capacity to focus on what matters: your audience.

Fractional Leadership & Capacity: I join your team on a fractional or fixed-term basis, providing senior leadership and steady stewardship during periods of change. This gives you high-level expertise without the cost of a full-time hire.

‘If you're an arts organisation navigating a complex partnership, a procurement process, or an organisational challenge… I cannot think of a better pair of hands.’